After more than a decade of running restaurants in some of the world's top hotels, Gordon Ramsay knows firsthand how important it is to surpass guests' highest expectations. In HOTEL HELL, Ramsay will travel to San Diego, CA; Coeur D'Alene, ID; Cambridge, NY; Milford, PA; and Windsor, VT, to fix horrid hotels, awful inns and just plain bad bed and breakfasts.
In HOTEL HELL, Ramsay will endure hotels at their worst – from filthy bedrooms and mold-ridden bathrooms to dreadful room service and incompetent staff – all so unsuspecting guests don't have to. After he has uncovered all the dirty secrets, Ramsay will put the hotel owners and employees to work as he attempts to turn around these failing establishments. With reputations on the line, one thing is certain: if they can't meet and maintain Ramsay's five-star standards, they will never check out of HOTEL HELL.